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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carrie Gentry

Carrie Gentry

January 8, 2026

5  out of  5
rating by Carrie Gentry
"Exceptional service by exceptional agents."
We responded:
"Thank you Carrie, we’re happy to serve!"
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Rochelle Johnson

January 6, 2026

5  out of  5
rating by Rochelle Johnson
"I love the staff… I’ve never had a bad experience with them, and I’ve been with them 10 years or more"
We responded:
"Thanks Rochelle, we’re thankful to have counted you as a customer all these years!"
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Lissa Reed

December 12, 2025

5  out of  5
rating by Lissa Reed
"Nice people I've done business with them for years"
We responded:
"Thanks Alissa, we appreciate your business!"
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Ryan Smith

December 9, 2025

5  out of  5
rating by Ryan Smith
"Valarie was super helpful."
We responded:
"Thanks Ryan, she loves to help!"
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Jennifer Warlick

December 5, 2025

5  out of  5
rating by Jennifer Warlick
"Justin was absolutely amazing! He was so kind and patient genuinely took the time to walk through everything. He worked hard to find me the best Insurance quote and ended up saving me over $200 a month. It’s rare to find someone that truly cares about helping people, but Justin went above and beyond. I can’t recommend him enough."
We responded:
"Thanks Jennifer! Justin was so happy to help out. It’s not for show either, Justin really enjoys helping new customers find great coverage for their auto insurance!!"
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Patrick Lallande

December 1, 2025

5  out of  5
rating by Patrick Lallande
"Needed a quote on life insurance. Staff was amazing and efficient, came back with a short turnaround time and a great price. Plan on returning for auto."
We responded:
"Thanks Patrick, life insurance is so important, so I’m glad we were able to help!"
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Kailen Mills

November 29, 2025

5  out of  5
rating by Kailen Mills
"Justin is a great worker and I got a good plan for my renters insurance through him!"
We responded:
"Thanks for the awesome feedback Kailen!"
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Andy Shyers

November 19, 2025

5  out of  5
rating by Andy Shyers
"T.J. and his staff are awesome. Very friendly . I highly recommend!"
We responded:
"Thank you Andy!"
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Zachary Taylor

October 25, 2025

5  out of  5
rating by Zachary Taylor
"Phenomenal customer service, and they offer great rates compared to other insurance companies Would recommend"
We responded:
"Thanks for recommendation Zach!"
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Debbie Long

October 10, 2025

5  out of  5
rating by Debbie Long
"Valerie went above and beyond helping me multiple times and truly an asset to TJ Painter•State Farm Office! Her knowledge, kindness and eagerness to help is greatly appreciated and I hope she’s recognized by State Farm for treating me like family!! Thank you Valerie💐"
We responded:
"Those are very kind words, Debbie - thank you!!! Valarie is always happy to help our customers!!"
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Robert Garza

September 30, 2025

5  out of  5
rating by Robert Garza
"The team here is excellent. Very helpful for everything you need for your Insurance needs. I am glad to have them as mine!"
We responded:
"Thank you Robert, we appreciate the kind words!"
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Crystal Jernigan

September 30, 2025

5  out of  5
rating by Crystal Jernigan
"Great customer service! Super friendly, answered all my questions, and made the whole process easy. Highly recommend!"
We responded:
"Thank you for the 5-star review Crystal!"
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Bianca Fletcher

September 24, 2025

5  out of  5
rating by Bianca Fletcher
"Fantastic experience! Everyone was so kind and helpful, and Angelina especially made everything easy to understand. She walked me through all my options and made the process completely stress-free. Couldn’t ask for better service!"
We responded:
"Angelina is the best, and she’s always happy to help our customers. Thank you for trusting us for your car and home insurance needs!"
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Karen Swindle

September 15, 2025

5  out of  5
rating by Karen Swindle
"I purchased Rental Insurance and transferred my Car Insurance. Bailey was Extremely Helpful and very Professional and Knowledgeable. Bailey made the Transition easy and smooth without any issues. Thank you Bailey!💕"
We responded:
"Thank you Karen! Bailey really enjoyed working with you, and we’re glad to have you in our agency!"
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David

August 29, 2025

5  out of  5
rating by David
"They’re really helpful and saved me some money on my home insurance"
We responded:
"Thank you David, we’re always happy to hear when we’ve saved money for our customers!"
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Marissa

August 29, 2025

5  out of  5
rating by Marissa
"I’ve had insurance here for years and never had any problems. They’re very helpful."
We responded:
"Thanks Marissa, happy to hear we were able to help!!"
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Kathy Norton

August 12, 2025

3  out of  5
rating by Kathy Norton
"Mr Painter did really well at explaining my policy to me. He has been helpful and answered all the questions I had."
We responded:
"Thank your for the kind words Kathy! "
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Misty Pezzuti

August 11, 2025

5  out of  5
rating by Misty Pezzuti
"Wonderful customer service. They answer our questions and help us improve our insurance."
We responded:
"Thanks Misty!"
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Evilobster 4791

August 8, 2025

5  out of  5
rating by Evilobster 4791
"Bailey was great. She stayed in contact with me and walked me through setting it all up. Thank you Bailey!"
We responded:
"Bailey really enjoyed helping you! Thank you for the 5-star review!"
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Michael Parker

August 1, 2025

1  out of  5
rating by Michael Parker
"Dont know how you can go from canceling insurance to getting a bill in the mail instead of a check"
We responded:
"Hi Michael, Thank you for your feedback. We're sorry to hear about your frustration - we always aim to the make the cancellation process as clear as possible. Receiving a bill after cancellation can sometimes occur due to timing and processing of cancellations by our corporate office, which it appears is why you received an inaccurate bill. Our local office doesn't have any control of the billing process, but we'd love the opportunity to look into your specific situation and make things right. Please feel free to call our office or email us directly so we can assist you further. TJ Painter State Farm"
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Christina Ray

July 30, 2025

5  out of  5
rating by Christina Ray
"Have been using Brandon Ersteniuk for auto and Renters insurance for several yrs now. Angelina is Awesome and always so helpful!! Everyone there is Awesome!!"
We responded:
"Thanks Christina!"
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Katherine

July 15, 2025

5  out of  5
rating by Katherine
"I injured online about changing coverage due to constant price increases for no reason. They called me the next day and gave me a quote. It was much cheaper than the insurance I had and we were able to start that same day. They followed up a month later to ensure I had no issues! Great place for insurance! I’m actually getting more coverage for a cheaper price!"
We responded:
"We’re glad we were able to help you out Katherine! Thanks for choosing our State Farm agency!"
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Brittany Hatcher

July 14, 2025

5  out of  5
rating by Brittany Hatcher
"Worked with me on getting on my own policy, decent rates, friendly customer support, and overall a good insurance company!"
We responded:
"We love to hear this feedback, thanks Brittany!"
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Christina Foster

July 14, 2025

5  out of  5
rating by Christina Foster
"Bailey truly went above and beyond to assist us. We switched agents' and needed to review and update our policies. She took the time to ensure we had the RIGHT insurance coverage for our home and vehicles."
We responded:
"Bailey loves to help our new customers, glad to hear we were able to find the right plan for you!"
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Tony Rawlins

July 11, 2025

5  out of  5
rating by Tony Rawlins
"Great performance people and quality service highly recommend to anyone looking for most types of insurance"
We responded:
"Thank you Tony!"