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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Long

October 10, 2025

5  out of  5
rating by Debbie Long
"Valerie went above and beyond helping me multiple times and truly an asset to TJ Painter•State Farm Office! Her knowledge, kindness and eagerness to help is greatly appreciated and I hope she’s recognized by State Farm for treating me like family!! Thank you Valerie💐"
We responded:
"Those are very kind words, Debbie - thank you!!! Valarie is always happy to help our customers!!"
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Robert Garza

September 30, 2025

5  out of  5
rating by Robert Garza
"The team here is excellent. Very helpful for everything you need for your Insurance needs. I am glad to have them as mine!"
We responded:
"Thank you Robert, we appreciate the kind words!"
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Crystal Jernigan

September 30, 2025

5  out of  5
rating by Crystal Jernigan
"Great customer service! Super friendly, answered all my questions, and made the whole process easy. Highly recommend!"
We responded:
"Thank you for the 5-star review Crystal!"
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Bianca Fletcher

September 24, 2025

5  out of  5
rating by Bianca Fletcher
"Fantastic experience! Everyone was so kind and helpful, and Angelina especially made everything easy to understand. She walked me through all my options and made the process completely stress-free. Couldn’t ask for better service!"
We responded:
"Angelina is the best, and she’s always happy to help our customers. Thank you for trusting us for your car and home insurance needs!"
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Karen Swindle

September 15, 2025

5  out of  5
rating by Karen Swindle
"I purchased Rental Insurance and transferred my Car Insurance. Bailey was Extremely Helpful and very Professional and Knowledgeable. Bailey made the Transition easy and smooth without any issues. Thank you Bailey!💕"
We responded:
"Thank you Karen! Bailey really enjoyed working with you, and we’re glad to have you in our agency!"
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David

August 29, 2025

5  out of  5
rating by David
"They’re really helpful and saved me some money on my home insurance"
We responded:
"Thank you David, we’re always happy to hear when we’ve saved money for our customers!"
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Marissa

August 29, 2025

5  out of  5
rating by Marissa
"I’ve had insurance here for years and never had any problems. They’re very helpful."
We responded:
"Thanks Marissa, happy to hear we were able to help!!"
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Kathy Norton

August 12, 2025

3  out of  5
rating by Kathy Norton
"Mr Painter did really well at explaining my policy to me. He has been helpful and answered all the questions I had."
We responded:
"Thank your for the kind words Kathy! "
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Misty Pezzuti

August 11, 2025

5  out of  5
rating by Misty Pezzuti
"Wonderful customer service. They answer our questions and help us improve our insurance."
We responded:
"Thanks Misty!"
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Evilobster 4791

August 8, 2025

5  out of  5
rating by Evilobster 4791
"Bailey was great. She stayed in contact with me and walked me through setting it all up. Thank you Bailey!"
We responded:
"Bailey really enjoyed helping you! Thank you for the 5-star review!"
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Michael Parker

August 1, 2025

1  out of  5
rating by Michael Parker
"Dont know how you can go from canceling insurance to getting a bill in the mail instead of a check"
We responded:
"Hi Michael, Thank you for your feedback. We're sorry to hear about your frustration - we always aim to the make the cancellation process as clear as possible. Receiving a bill after cancellation can sometimes occur due to timing and processing of cancellations by our corporate office, which it appears is why you received an inaccurate bill. Our local office doesn't have any control of the billing process, but we'd love the opportunity to look into your specific situation and make things right. Please feel free to call our office or email us directly so we can assist you further. TJ Painter State Farm"
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Christina Ray

July 30, 2025

5  out of  5
rating by Christina Ray
"Have been using Brandon Ersteniuk for auto and Renters insurance for several yrs now. Angelina is Awesome and always so helpful!! Everyone there is Awesome!!"
We responded:
"Thanks Christina!"
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Katherine

July 15, 2025

5  out of  5
rating by Katherine
"I injured online about changing coverage due to constant price increases for no reason. They called me the next day and gave me a quote. It was much cheaper than the insurance I had and we were able to start that same day. They followed up a month later to ensure I had no issues! Great place for insurance! I’m actually getting more coverage for a cheaper price!"
We responded:
"We’re glad we were able to help you out Katherine! Thanks for choosing our State Farm agency!"
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Brittany Hatcher

July 14, 2025

5  out of  5
rating by Brittany Hatcher
"Worked with me on getting on my own policy, decent rates, friendly customer support, and overall a good insurance company!"
We responded:
"We love to hear this feedback, thanks Brittany!"
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Christina Foster

July 14, 2025

5  out of  5
rating by Christina Foster
"Bailey truly went above and beyond to assist us. We switched agents' and needed to review and update our policies. She took the time to ensure we had the RIGHT insurance coverage for our home and vehicles."
We responded:
"Bailey loves to help our new customers, glad to hear we were able to find the right plan for you!"
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Tony Rawlins

July 11, 2025

5  out of  5
rating by Tony Rawlins
"Great performance people and quality service highly recommend to anyone looking for most types of insurance"
We responded:
"Thank you Tony!"
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Lisa Nelson

July 11, 2025

5  out of  5
rating by Lisa Nelson
"The staff are very nice and knowledgeable!! All my question's were answered and I decided to apply. for an extended " warrantyO Kipp"
We responded:
"Thanks Lisa!"
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Trey bush

June 13, 2025

5  out of  5
rating by Trey bush
"Great rates and super fast professional service!"
We responded:
"Thanks Trey!"
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D Z

May 20, 2025

5  out of  5
rating by D Z
"Very happy with State Farm!! And Justin gives the BEST customer service!!"
We responded:
"Thanks for review! Justin loves helping out our customers with their insurance policies!!"
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Tara Britton

May 16, 2025

5  out of  5
rating by Tara Britton
"Great service, very helpful"
We responded:
"Thank you Tara!"
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UnLatinoFino Global

May 13, 2025

5  out of  5
rating by UnLatinoFino Global
"Super friendly staff that confirms statements. Thank you."
We responded:
"Thank you for the 5-star review!"
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Temperlynn Christian

May 5, 2025

5  out of  5
rating by Temperlynn Christian
"They are very affordable and eager to help with any issues I may have. I have been a customer of theirs for over 20 years and won’t switch agencies for anything."
We responded:
"Thank you for the awesome review Temperlynn! Aja remarked how kind you are and how nice it was to speak to you recently. We really appreciate having you as a customer for all these years!"
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Alana White

April 22, 2025

5  out of  5
rating by Alana White
"Bianca has been amazing to work with! She makes everything easy to understand and took the time to walk me through all my options without making it feel overwhelming. She genuinely cares and makes you feel like more than just a number. Anytime I’ve had a question or needed help, she’s been quick to respond and super professional. I really appreciate the time she spends on helping me!"
We responded:
"Thanks Alana, Bianca loves helping our customers with their State Farm insurance policies. We appreciate you choosing our office for your insurances needs! "
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Mark “M Ortega” Ortega

April 17, 2025

5  out of  5
rating by Mark “M Ortega” Ortega
"Our insurance policies were scattered across 3 different carriers and agents. Justin did an excellent job consolidating our policies under the State Farm umbrella. Now we have one point of contact for all our insurance needs. Great job Justin."
We responded:
"Thank you Mark, we’re glad to have you with State Farm!"
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Im the Bonnie

April 10, 2025

5  out of  5
rating by Im the Bonnie
"So that staff they all rock go above to show love. Always smile an helpfull Thanks for everything much appreciated Wendi Wilson"
We responded:
"Thank you, Wendi! -TJ"